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Trust and Confidence in Government and Public Services
ISBN/GTIN

Trust and Confidence in Government and Public Services

BuchGebunden
Verkaufsrang522390inEnglish Non Fiction A-Z
CHF190.00

Beschreibung

What is trust? Can trust be boosted through regulation? What role does leadership play in rebuilding trust? How does trust and confidence affect public services? The chapters in this collection explore these questions across several countries and different sectors of public service provision: health, education, social services, the police, and the third sector. The contributions offer empirical evidence about how the issues of trust and confidence differ across countries and sectors, and develop ideas about how trust and confidence in government and public services may adjust in the information age.
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Details

ISBN/GTIN978-0-415-89619-1
ProduktartBuch
EinbandGebunden
ErscheinungslandVereinigtes Königreich
Erscheinungsdatum05.03.2013
Auflage1. A.
ReiheRoutledge Critical Studies in Public Management
Seiten292 Seiten
SpracheEnglisch
IllustrationenFarb., s/w. Abb.
Artikel-Nr.1877443
WarengruppeEnglish Non Fiction
DetailwarengruppeEnglish Non Fiction A-Z
Weitere Details

Reihe

Autor

Sue Llewellyn is Professor of Accountability and Management Control and Director of the Herbert Simon Institute at Manchester Business School, University of Manchester, UK.



Stephen Brookes is a Senior Fellow in Public Policy and Management and Head of the Innovation in Government subject group at Manchester Business School, University of Manchester, UK. He is editor (with K. Grint) of The New Public Leadership Challenge (2010).



Ann Mahon is a Senior Fellow in Healthcare and Public Sector Management at Manchester Business School, University of Manchester, UK. She is editor (with K. Walshe and N. Chambers) of A Reader in Health Policy and Management (2009).